Migration FAQs
Straight answers to the questions we hear most about Australian visas, from a registered migration agent in Cranbourne.
Getting started
Do I need a migration agent to apply for a visa?
No. You can apply yourself. A registered migration agent helps you choose the right visa, avoid mistakes that lead to refusals and prepare complete evidence. If your situation is complex, or you have had a refusal before, advice is especially valuable.
What is the difference between a migration agent and an education agent?
A registered migration agent can give visa advice and is regulated by OMARA. An education agent helps you choose and enrol in a course but cannot give visa advice unless they are also a registered migration agent. At SavieMEC, Navjot Singh is both a registered migration agent and a Qualified Education Agent Counsellor, so you can get both kinds of help in one place.
How do I check a migration agent is registered?
Search the OMARA register of migration agents by name or MARN. Every registered agent must display their MARN.
Can you help if I live outside Melbourne?
Yes. We meet clients in person in Cranbourne and online or by phone anywhere in Australia and overseas.
Consultations and fees
What happens in a consultation?
We learn about your goals, history and current visa, then explain your realistic options, the documents you need and the likely next steps and costs.
Is a consultation the same as applying for a visa?
No. A consultation is advice about your options. If you decide to go ahead, we confirm the scope and fees in writing before any application work starts.
What should I bring?
Your passport, current visa grant letter, any refusal or cancellation letters, your CV, qualifications and English test results. Our consultation checklist lists everything.
Do you guarantee a visa outcome?
No. No one can guarantee a visa. Decisions are made by the Department of Home Affairs. We give honest advice about your chances and prepare the strongest application we can.
Visas and pathways
Which visa is right for me?
It depends on your goal, occupation, age, English, family and history. Use Find my starting point to tell us your situation, or book a consultation for advice.
What is the difference between the 189, 190 and 491?
All three are points-tested skilled visas. The 189 needs no sponsor, the 190 needs a state nomination and the 491 is a provisional regional visa. Our comparison guide explains each.
Can I move from a 482 to permanent residence?
Often, yes, through the 186 Temporary Residence Transition stream after 2 years of eligible work with an approved sponsor.
How long do visas take?
Processing times vary by visa and change monthly. Home Affairs publishes current figures in its processing times tool.
Refusals and reviews
My visa was refused. What should I do first?
Read your decision letter and find the review deadline. Deadlines are strict and often very short. Contact us straight away.
Can I stay in Australia during a review?
If you hold a bridging visa connected to your application and lodge your review on time, it usually continues until the review is decided.
Can I apply again after a refusal?
Often yes, but section 48 of the Migration Act may limit which visas you can apply for in Australia. Get advice before lodging a new application.
Visa rules and letters
What is PIC 4020?
A rule that lets Home Affairs refuse a visa if you gave false information or a bogus document. A refusal can stop you getting most visas for 3 years, or 10 years if your identity is not established. Our PIC 4020 guide explains the waiver.
I received a section 57 letter. What does it mean?
Home Affairs has information that could lead to a refusal and is inviting you to comment before it decides. Respond by the deadline in the letter, with evidence.
What is a NOICC?
A notice of intention to consider cancellation. Home Affairs is considering cancelling your visa and invites you to respond, often within a few business days. Get advice straight away.
Can I apply for a partner visa in Australia on a bridging visa?
Often, but Schedule 3 criteria may apply if you do not hold a substantive visa. You may need to show compelling reasons. Get advice before you lodge.
What is a health waiver?
Some visas let Home Affairs grant a visa even if the usual health requirement is not met. It is not available for every visa. Our health waivers guide explains when to get advice.
Does a visa refusal mean I am banned?
Not usually. An exclusion period applies only in specific cases, such as PIC 4020 or some cancellations. Our exclusion periods guide explains the difference from section 48.
Citizenship
When can I apply for Australian citizenship?
Most permanent residents can apply after 4 years of lawful residence in Australia, including 12 months as a permanent resident, if they meet the absence limits and other requirements.
What is the pass mark for the citizenship test?
At least 75%, with all 5 Australian values questions answered correctly.
Read the full guides
Guide
Migration
189 vs 190 vs 491: which skilled visa fits you?
Points, nomination, where you can live and the route to permanent residence, compared.
Read guideGuide
Migration
Victoria state nomination for the 190 and 491
How the Registration of Interest works, what Victoria looks at and how to prepare.
Read guideGuide
Migration
Partner visa processing times and the second stage
How the two stages work, what slows applications down and how to prepare for the permanent stage.
Read guideGuide
Migration
The Australian citizenship test
The format, the 75% pass mark, the values questions and how to prepare.
Read guideGuide
For employers
From 482 to 186: the pathway to permanent residence
How sponsored workers move to permanent residence, for workers and employers.
Read guideGuide
For employers
Becoming a standard business sponsor
Who can sponsor, what Home Affairs checks and how long approval lasts.
Read guideHave a question about your situation?
FAQs are general. For advice on your circumstances, talk to our registered migration agent.
General information only, not migration advice. Visa rules change often. We will confirm what applies to you in a consultation.