| Triggers | A bogus document, or information that is false or misleading in a material particular. |
|---|---|
| Look-back | The current application, and any visa you held in the 12 months before applying. |
| 3-year exclusion | After a refusal for bogus documents or false information. |
| 10-year exclusion | If Home Affairs is not satisfied of your identity. |
| Waiver | Possible for compelling circumstances affecting Australia's interests, or compassionate or compelling circumstances affecting an Australian citizen, permanent resident or eligible New Zealand citizen. |
What counts as false or misleading
- A forged or altered document, or a document obtained by fraud.
- A false employment reference or payslip.
- Not disclosing a previous refusal, a criminal record or a family member.
- Information from an agent or employer that turns out to be false, even if you did not know.
It does not matter who prepared the document. You are responsible for everything lodged in your application, so check every document before it is submitted.
If you receive a PIC 4020 letter
- Read the letter and note the deadline.
- Collect evidence that the document is genuine, or explain how the error happened.
- If a waiver may apply, gather evidence of the compelling or compassionate circumstances.
- Respond in writing before the deadline. Get advice first.
Frequently asked questions
Does PIC 4020 apply to every visa?
It applies to most visa subclasses, including visitor, student, skilled, employer and partner visas. Refer to a registered migration agent about your visa.
Can I appeal a PIC 4020 refusal?
Many refusals can be reviewed by the Administrative Review Tribunal. The deadline is in your decision letter and is strict.
Will the 3-year bar stop me applying?
You can apply, but you will generally fail PIC 4020 unless a waiver applies. Get advice before lodging.
Official sources
Updated October 2026. Visa rules, fees and processing times change often, so always check the official sources before you act.