Privacy Policy

What we collect

We collect the information you give us, such as your name, email address, phone number, the service you are interested in, your preferred consultation format and any message you send. If you become a client, we also collect the information and documents needed for your matter, which may include passport details, visa history, education, employment, family, health and character information.

How we collect it

We collect information when you complete the form on this website, call, email or message us, or meet us in person. We may also receive information from third parties you authorise, such as education providers, employers or family members involved in your application.

How we use it

We use your information to respond to your enquiry, arrange a consultation, provide migration and education services, prepare and lodge applications, communicate with government departments on your behalf, and meet our legal and professional obligations as a registered migration agent.

Who we share it with

We only share your information where needed to provide our services or where the law requires it. This may include the Department of Home Affairs, the Administrative Review Tribunal, assessing authorities, education providers, employers you ask us to deal with, and service providers who help us run our business, such as IT, email and document storage providers. We do not sell your personal information.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Some of our service providers may store data outside Australia. Where this happens, we take reasonable steps to make sure your information is handled in line with the Australian Privacy Principles.

Access and correction

You can ask to see or correct the personal information we hold about you by contacting us. We will respond within a reasonable time.

Website analytics and cookies

This website may use cookies and analytics tools to understand how visitors use it. This information does not identify you personally. You can turn off cookies in your browser settings.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Contact us

Savie Migration Education and Citizenship Services Pty Ltd, trading as SavieMEC Migration Consultants (ABN 85 623 914 803), Suite 2, Level 1, 77-83 High Street, Cranbourne VIC 3977. Email info@saviemec.com or call 0492 810 604.

Last updated October 2026.